About Us
Making A Purchase.
Some
products on this site come in multiple quantity units, and therefore must be bought in those quantities
or multiples of. Where this is the case a minimum quantity will be specified and you will have to order
at least this amount. If you order above the minimum and not in multiples of the packsize we will make
your order up into the smallest packsize encompassing the quantity you require.
Making a purchase
could not be easier. Just browse our store, and add any items that you wish to buy into the shopping
cart. After you have finished your selection, click on 'Checkout' and you will be asked for a
few details that we need to be able to complete the order.
We accept Visa, Switch, Debit
Cards and Mastercard.
Shipping And Handling charges are displayed on the website and
are valid for UK mainland only. Customers will be notified of any additional charges applicable to an order
for either over water carriage, international carriage, multiple box consignments, high weight
consignments or any other abnormal deliveries. In all cases, customer acceptance to these additional
charges will be required before payment is taken and the order shipped.
Shipping Surcharges for Delivery:
Zonal Surcharges
Zone 2
The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
PF9 A minimum surcharge of £6.00 applies
PF10 A minimum surcharge of £6.00 applies
PF12 A minimum surcharge of £6.00 applies
PF24 A minimum surcharge of £6.00 applies
PF48 A minimum surcharge of £6.00 applies
Zone 3
Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.
PF9 A minimum surcharge of £10.00 applies
PF10 A minimum surcharge of £10.00 applies
PF12 A minimum surcharge of £10.00 applies
PF24 A minimum surcharge of £10.00 applies
PF48 A minimum surcharge of £10.00 applies
Zone 4
Jersey and Guernsey
Add £10
Zone 5
Republic of Ireland
Add £10
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International Delivery Prices and Schedules
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Country
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Delivery Timescale
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Price
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Belgium
Luxembourg
Netherlands
Denmark
France
Germany
Ireland
Italy
Spain
Greece
Portugal
Gibraltar
Estonia
Romania
Turkey
Malta
Latvia
Bulgaria
USA
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3-5 days
3-5 days
3-5 days
3-6 days
3-5 days
3-5 days
3-5 days
4-8 days
4-7 days
6-9 days
4-8 days
5-7 days
6-8 days
5-7 days
4-7 days
5-7 days
6-8 days
5-7 days
3-6 days
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£14.99
£14.99
£14.99
£17.99
£17.99
£17.99
£17.99
£29.99
£29.99
£30.99
£30.99
£44.99
£73.99
£73.99
£73.99
£73.99
£47.99
£42.99
£39.99 (up to max 2kg weight)
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For other countries please contact us on 44 1782 810410 between 9am and 5:30pm, Monday to Friday
*The delivery schedules above are approximate and are not guaranteed
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Trade Terms & Conditions
About Us Shopping Terms
The following terms and conditions do not affect your statutory customer rights.
0. DEFINITIONS
Within these terms and conditions the following terms will be referred to:
Seller meaning SureShots, Fraylings Business Park, Davenport Street, Longport, Stoke-on-Trent. ST6 4LN,
United Kingdom and the company's web site, and sub-domains contained therein, which is
www.sureshots.co.uk (www.wholesalefancydress.com)
Customer means the person or company to who purchase any products from SureShots.
International Customer shall mean, Customer from outside the United Kingdom.
1.
GENERAL
These terms and conditions are applicable to the supply of products made by the Seller,
hereafter referred as SureShots, to the buyer hereafter referred as the Customer.
SureShots and/or its respective suppliers make no representations about the suitability of the information
contained in the documents and related graphics, or the products found on this website,
published on this server for any purpose. All such documents and related graphics are provided "as is"
without warranty of any kind. SureShots and/or its respective suppliers hereby disclaim all warranties and
conditions with regard to this information, including all implied warranties and conditions of merchantability,
fitness for a particular purpose, title and non-infringement. In no event shall SureShots and/or its
respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from
loss of use, data or profits, whether in an action of contract, negligence or other tortuous action,
arising out of or in connection with the use or performance of information available from this server.
The documents and related graphics published on this server could include inaccuracies or typographical errors.
Changes are periodically added to the information herein. SureShots and/or its respective
suppliers may make improvements and/or changes in the product(s) described herein at any time.
2.
PRICE
2.1 All prices are quoted in pounds sterling (£) and are inclusive of VAT (as may be
prescribed by law from time to time), unless otherwise specified.
2.2 All prices are exclusive of
postage and packing, unless otherwise stated. Postage charges are shown at the checkout stage of the order and will be
added to the order total. If placing your order by telephone, you will be informed of the postage charges at the
time of order. Postage charges are the same no matter how you place your order, however they vary depending on
delivery address and consignment weights / volumes.
3. PAYMENT
3.1 Payments must be made
in pounds sterling (£) only, unless otherwise specified, and by one of the
following payment methods (except International Customers see clause 11)
-
Credit card. Visa, MasterCard, Solo & Switch.
-
Cheques; made payable to SureShots Ltd. (Payment by Cheque must be authorised prior to ordering by
calling our trade department on 0844 800 3941).
- Postal orders made payable to SureShots (
Payment by Postal Orders must be authorised prior to ordering by calling our trade department on
0844 800 3941).
- Valid SureShots credit note, issued by SureShots (
Payment by Credit Note must be authorised prior to ordering by calling our trade department on
0844 800 3941). In all cases the original credit note must be returned to SureShots within
7 days of the order being placed. The customer will be held responsible for full payment in the event of
the credit note not being received either in time, or not at all. (We recommend that credit notes
be returned using trackable delivery methods for customer security.) The customer will be responsible
for all charges incurred for sending the credit notes to SureShots.
The goods shall remain the property
of SureShots until the customer has made full payment or until (where applicable) the original credit note
is returned to SureShots.
SureShots will charge 11% per day of the outstanding balance overdue,
if payment is not received within the terms on this site or on your invoice.
Any Solicitors fees incurred
in the recovery of a late payment will be charged to the customer.
4.
CLEARED FUNDS
We will only ship products on cleared funds. If you require special clearance of a
cheque to speed up delivery please call us on 0844 800 3941. This service costs £12.00.
5. PASSING OF RISK
The risk in the goods shall pass to the Customer on delivery,
as defined in clause 6.3 below.
6.1.1 DELIVERY DATE
Any date or period for
delivery shall be considered as indicative only.
However, it is our aim to dispatch all
domestic orders within 24 hours of the order being placed (Saturday's / Sunday's /
Bank Holidays excluded). All trade orders are sent via courier for guaranteed next (working)
day delivery.
Delivery timescales are 2 to 4 working days from receipt of your order.
SureShots cannot be held responsible for delays in the delivery caused by the adverse weather,
manufacturer, courier, or any other third party.
6.1.2
DELIVERY DATE FOR ORDERS WITH OUT-OF-STOCK ITEMS
If any products in your order are not available
at the time of order, you will be contacted via email once the order has been processed and sent for shipping,
this email will notify you of any items that you will not be receiving due to stock availability issues or any other
reason again, the customer will be informed specifically as to the reason why the goods will not be shipped.
6.1.3 CREDIT NOTES FOR NON-SHIPPED ITEMS
In the event of payment being taken for goods that
are not delivered due to stock issues the customer will be issued with a credit note for the total amount of those products
that were not received.
6.2 SHIPPING
Most orders are sent through City-Link,
Lynx or Royal Mail (which may involve Parcel Force). Unless otherwise specified all products are
shipped by Couriers on Guaranteed NextDay Delivery Services or Royal Mail Packet Post. International Orders
are sent via couriers and delivery timescales are indicative only. All couriered deliveries must be signed
for.
Some larger orders, or orders with specific guaranteed services, may be sent via a
different courier.
The Customer must request any other delivery method they may require at the
time of the order, and if we agree that this is a suitable method of delivery, goods will be shipped
under Customer's responsibility as defined in clause 6.3.
6.3
PASSING OF RISK
6.3.1 The customer bears the risk of the goods once they have been signed for.
In the case of goods being shipped out via none trackable means, the customer bears the risk of the
goods as soon as they have left the SureShots premises.
6.3.2 When an order is returned to
SureShots, the customer bears the risk of the goods, and is held responsible for them until they are
received by SureShots.
7. RETURNS PROCEDURE
7.1 SureShots Ltd does not operate a '
sale or return' policy.
7.2 In cases where the rejection of the goods is due to a fault or
defect or an error in the order (for example, the incorrect items have been sent), the Customer is
entitled to a full refund or replacement (postage charges will also be refunded). The faulty or damaged
product must be returned to SureShots before the refund or replacement can be issued. The customer is given up
to 30 days after receipt of the order to return the goods to SureShots, however they must still comply with the
Acceptance procedure in clause 7, and contact SureShots within 7 days of receipt to inform of the return.
8. CANCELLATIONS
8.1 Cancellations are only accepted if the Customer complies with the
following cancellation procedure and before the order has been despatched. If the procedure is not respected,
the order will be considered valid and the Customer will remain liable for the full payment.
8.2
Cancellations can be made with SureShots sales line on 0844 800 3941. A member of staff at SureShots will confirm
the cancellation; we recommend that you make a note of the staff member's name. If the cancellation is
successfully made before despatch, we will totally cancel your order and there will be no charge whatsoever.
9. LICENSE AGREEMENT
The Customer shall respect all license agreements delivered by the copyright
owners. SureShots cannot be held responsible or liable for any misuses conducted by the Customer or any third
party.
10. LAW
These terms and conditions are governed and shall be interpreted in accordance
with all United Kingdom and Great British laws.
11. COPYRIGHT
The content of this website is
protected by copyright. The layout and design is protected. All rights reserved. Smiffy's is a
trademark of Smiffy's in Gainsborough, England.
Customer may electronically copy, or print
in hard copy, the websites content for the sole purpose of placing an order, or for reference to our
products and services. Any other use of materials on this Web site - including reproduction for purposes
other than those mentioned above, modification, distribution, or republication - without the prior
written permission of SureShots is strictly prohibited.
Full Terms & Conditions Available On Request
These terms and conditions do not affect your statutory customer rights.
Our Contact details:
Wholesale Fancy Dress
SureShots Group, Fraylings Business Park, Davenport Street, Longport,
Stoke on Trent, ST6 4LN United Kingdom
Phone: 0844 800 3941
Fax: 0844 800 3978
Email:
sales@wholesalefancydress.com
VAT Registration Number 787050706
Tax Charges For orders made
from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted
using 128 bit encryption. They are only decrypted after they reach our computer. They are not
held in clear text on any web site.
Reaching Us If you need to reach us, please email us
using the link on the store page, alternatively, you can call on 0844 800 3941 (
International +44 0844 800 3941) or fax us on 0844 800 3978 or write to us at SureShots,
Fraylings Business Park, Davenport Street, Longport Stoke on Trent Staffordshire ST6 4LN United Kingdom
Privacy Policy Wholesale Fancy Dress do not disclose buyers' information to third parties other
than when order details are processed as part of the order fulfilment. In this case,
the third party will not disclose any of the details to any other third party.
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